Terms of Service

1. Agreement and Eligibility

These Terms of Service ("Terms") are an agreement between you and IME Labs LLC ("IME Browser", "we", "us", or "our"). They govern your access to and use of our website, desktop application, browser extension, cloud services, early-access releases, and related services (collectively, the "Service"). By accessing or using the Service, creating an account, or purchasing a subscription, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally able to enter into this agreement. If you use the Service for an organization, you represent that you have authority to bind that organization, and "you" includes the organization. If you do not agree to these Terms, do not use the Service.

2. The Service and Your License

The Service provides isolated browser profiles, user-supplied proxy integration, local and cloud workspace features, team collaboration, workflow automation, and optional AI features. Features and limits vary by plan, platform, release status, and configuration.

Subject to these Terms and any applicable plan limits, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the application and extension for your lawful internal business or professional purposes. You may not copy, sell, sublicense, reverse engineer, circumvent access controls, or create derivative works from the Service except to the extent that applicable law does not permit us to restrict that activity.

3. Accounts, Workspaces, and Teams

• You must provide accurate account information, keep it up to date, protect your credentials and devices, and promptly tell us about suspected unauthorized access.
• You are responsible for activity under your account and for configuring the profiles, connections, workflows, and integrations you use.
• Workspace owners and administrators control membership, roles, integrations, and workspace content. If you join an organization's workspace, its administrators may access, manage, export, or delete information in that workspace.
• An organization is responsible for its users' compliance with these Terms and for obtaining any notices, permissions, and consents required to process personal or confidential information through the Service.

4. Your Content and Data

You retain ownership of content, data, prompts, files, workflows, and configurations that you submit to the Service ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, display, and otherwise use Your Content only as reasonably necessary to provide, secure, maintain, and support the Service or comply with law.

You represent that you have all rights and permissions needed for Your Content and for any personal data, account, website, or system you access through the Service. You are responsible for maintaining appropriate backups and exporting information you need before deleting an account or workspace.

5. Proxies and Third-Party Services

IME does not sell or provide proxy IP addresses. The Service lets you connect proxy servers, websites, identity providers, model providers, and other services that you obtain separately. Your use of a third-party service is governed by that provider's terms and privacy policy, and you are responsible for your accounts, credentials, fees, permissions, and compliance with those terms.

We do not control third-party services and are not responsible for their availability, security, content, decisions, or actions. Profile isolation, fingerprint configuration, and proxy integration do not guarantee anonymity, prevent tracking, or ensure that a third party will accept, retain, or refrain from restricting an account.

6. AI Features

AI features may use an IME-managed gateway or credentials you supply for a third-party model provider. Information selected by you or the feature may be transmitted to that provider to generate a response or operate a workflow. You are responsible for choosing the provider, reviewing its terms, and ensuring that you may submit the relevant information.

AI-generated content and actions may be inaccurate, incomplete, offensive, or unsuitable. You must review outputs and monitor automated actions before relying on them. Do not use the Service as the sole basis for legal, medical, financial, employment, credit, housing, insurance, or other decisions that may significantly affect a person. We do not claim ownership of output generated for you, but similar output may be generated for others and ownership may not be available under applicable law.

7. Acceptable Use

You may use the Service only for lawful, authorized purposes. You must not use or enable others to use the Service to:

• Commit fraud, carding, phishing, identity theft, money laundering, sanctions evasion, or another financial crime.
• Distribute malware or ransomware, conduct denial-of-service attacks, gain unauthorized access, probe vulnerabilities without permission, or interfere with a system or network.
• Scrape, access, or automate a website or account without authorization or in violation of applicable law, technical restrictions, or binding third-party terms.
• Evade a lawful ban or access control, manipulate advertising, billing, promotion, ranking, or engagement systems, or create deceptive accounts or activity.
• Send spam, harass or exploit another person, impersonate someone without authorization, or distribute unlawful, abusive, or infringing content.
• Circumvent plan limits, resell the Service without written permission, or use it to develop a competing product through unauthorized extraction or copying.

You must comply with applicable privacy, data-protection, communications, export-control, and sanctions laws. We may investigate suspected violations and cooperate with lawful requests from authorities.

8. Early Access and Beta Features

Early-access, preview, experimental, or beta features may be incomplete, change without notice, contain errors, or be discontinued. They may not be suitable for production or regulated data. Any service levels, support commitments, or warranties offered for generally available features do not apply to beta features unless we expressly state otherwise in writing.

9. Fees, Renewal, Cancellation, and Refunds

Paid subscriptions are billed in advance through Stripe at the price, billing interval, currency, and plan limits shown at checkout. Applicable taxes may be added. By purchasing a recurring subscription, you authorize us and Stripe to charge the payment method on file at the start of each billing period until you cancel.

Your subscription automatically renews for the same interval unless you cancel before the renewal date through the available account or billing-portal controls. Cancellation normally takes effect at the end of the current paid period, and you retain access until then. Deleting your account is different: it may cancel active subscriptions immediately and delete data as described below.

Except where required by law or expressly stated at checkout, fees are non-refundable once a billing period begins, and we do not provide credits for partial periods, unused features, or plan-limit changes. Contact support@imebrowser.com if you believe a charge was made in error.

We may change prices or paid-plan features prospectively. We will give notice of a material price change before it applies to a future renewal. If payment fails, we may retry the charge, restrict paid features, or suspend the subscription.

10. Suspension, Termination, and Data

You may stop using the Service at any time. Canceling a subscription stops future renewal but does not by itself delete your account or workspace. You may request account deletion using an available account control or by contacting support.

We may restrict or suspend access when we reasonably believe it is necessary to prevent harm, secure the Service, address nonpayment, comply with law, or investigate a material breach of these Terms. We may terminate access for a material or repeated breach. Where practical and lawful, we will provide notice and a reasonable opportunity to cure or appeal; urgent threats may require immediate action.

On account deletion, workspaces you solely own may be deleted and active subscriptions may be canceled immediately. Content in a workspace owned by someone else may remain for that workspace. Data stored locally on your devices remains until you remove it. Our Privacy Policy describes additional retention and deletion limits. Sections that by their nature should survive termination remain in effect, including payment obligations, intellectual property, disclaimers, liability, indemnity, and general terms.

11. Our Intellectual Property and Feedback

We and our licensors own the Service, software, design, documentation, trademarks, and related intellectual property, excluding Your Content. No rights are granted except as expressly stated in these Terms. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not identify you publicly without permission.

12. Privacy and Confidential Information

Our Privacy Policy explains how we handle Personal Data. Each party will use reasonable care to protect non-public information disclosed by the other party that is identified as confidential or should reasonably be understood as confidential. This duty does not apply to information that is public through no breach, already lawfully known, independently developed, or rightfully received without a confidentiality duty. A party may disclose information when legally required after giving notice where permitted.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR COMPATIBLE WITH EVERY WEBSITE OR THIRD-PARTY SERVICE, OR THAT A BROWSER PROFILE, PROXY, OR CONFIGURATION WILL AVOID DETECTION OR ACCOUNT ACTION. THESE DISCLAIMERS DO NOT LIMIT RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE. WE ARE NOT RESPONSIBLE FOR A THIRD-PARTY PLATFORM'S DECISION TO RESTRICT, SUSPEND, OR TERMINATE AN ACCOUNT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

15. Indemnification

If you use the Service for a business or organization, you will defend, indemnify, and hold harmless IME Labs LLC, its affiliates, and their personnel from third-party claims, damages, and reasonable costs arising from Your Content, your use of the Service in violation of these Terms or law, or your infringement of another person's rights. This obligation does not apply to the extent a claim was caused by our breach of these Terms, gross negligence, or willful misconduct.

16. Changes to the Service or Terms

We may modify, add, or discontinue features. We may also update these Terms to reflect changes to the Service, law, security, or business practices. We will post updated Terms and change the date above. For material changes, we will provide additional notice where required. Changes apply prospectively from their effective date. If you do not agree, you must stop using the Service and cancel any subscription before its next renewal.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Subject to any consumer rights that require a different forum, the state courts located in Sheridan County and the federal courts serving Wyoming will have exclusive jurisdiction over disputes arising from these Terms or the Service. Before filing a claim, each party agrees to try in good faith for 30 days to resolve it by written notice.

18. General Terms

These Terms and any terms presented at checkout are the entire agreement about the Service and replace prior agreements on the same subject. Checkout terms control only for the specific purchase if they conflict with these Terms. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, reorganization, or sale of assets. Neither party is liable for delay caused by events beyond its reasonable control.

Notices may be delivered electronically, including through the Service or to the email associated with your account.

19. Contact Us

Questions or legal notices concerning these Terms may be sent to: